Alert Management Made simple
Major Incident Management
AlertOps Major Incident Management Center offers efficient communication, collaboration, and coordination during major incidents. It enables rapid assembly of responders, process automation, and real-time status updates; ensuring teams can respond promptly, keep stakeholders up to date and minimizes the impact of major incidents.
- Pre-built message templates
- Rapid team mobilization
- Pre-built teams
- Status pages
Pre-built message templates
Rapid team mobilization
Pre-built teams
Status pages
Stakeholder Communication
Stakeholder communication in AlertOps provides concise and timely information to relevant parties during incidents. It ensures that all stakeholders, including teams, management, and customers, are kept informed and involved in the incident response process. This improves collaboration, leading to minimized downtime and increased customer satisfaction.
- Status pages
- Pre-defined message templates
- Multi- channel communication
- Collaborate using chat tools
Status pages
Pre-defined message templates
Multi- channel communication
Collaborate using chat tools
Automated Incident Response
Use playbooks customized for specific scenarios. Enable fast collaboration using chat tools (Slack, MS Teams). Never miss a critical alert with redundant channel communication. Use any tool for responding including chat, ticketing system, mobile app, smart phone.
- Customizable Response Playbooks
- Collaboration (chat tools, swarm)
- Multi-channel communication
- Respond using any tool
Customizable Response Playbooks
Collaboration (chat tools, swarm)
Multi-channel communication
Respond using any tool
Flexible On-Call Management
AlertOps provides on-call management for enterprises by enabling teams to easily schedule, manage and notify on-call personnel. This helps ensure that the right people are alerted and able to respond to critical incidents quickly and efficiently, improving incident resolution times and minimizing downtime.
- Reach the right person
- Visibility (see who is on-call)
- Self-service
- Flexibility
Reach the right person
Visibility (see who is on-call)
Self-service
Flexibility
Open API Integration
AlertOps integrations enable different software applications to work together seamlessly and share data between them. This can help to streamline business processes, improve efficiency, and provide better visibility into business operations. AlertOps has over 200 integrations with popular monitoring and ITSM Systems.
- Monitoring and ITSM Systems
- Identity systems (SSO, Active Directory, SAML)
- APIs (build your own workflows)
- Synch groups and users
Monitoring and ITSM Systems
Identity systems
(SSO, Active Directory, SAML)
APIs (build your own workflows)
Synch groups and users
Event Intelligence
AlertOps offers advanced alert intelligence for enterprises, allowing them to quickly identify and prioritize critical incidents through advanced alert filtering capabilities. This reduces alert noise and improves incident resolution times, ensuring that the right actions are taken at the right time.
- Severity Based Alerting
- Noise Reduction
- Intelligent Routing
- Rich context
Severity Based Alerting
Noise Reduction
Intelligent Routing
Rich context
Analytics and Reporting
AlertOps provides enterprises with powerful reporting capabilities that offer real-time insights into critical incidents, enabling them to identify trends and optimize their incident response processes. These capabilities include customizable dashboards, automated reports, and the ability to track KPIs such as MTTR and MTTA.
- Team performance
- MTTA / MTTR
- Incident Details
- Post-mortem reports
Team performance
MTTA / MTTR
Incident Details
Post-mortem reports
AlertOps has over 200 integrations with popular monitoring and ITSM Systems. Manage user access using your current systems, build your own workflows, and add, update, and remove user groups with AlertOps APIs. Add, update and remove users and groups with APIs.
Manage team performance at the team or individual level.See response times at the individual or team level with detailed reports on each incident and post-mortem summaries.
Keep Track Of
Everything
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