Updates in AlertOps 3.6.1

Minor Update: Update 3.6.1 includes minor updates to the UI and UX along with a handful of important bug fixes & improvements! *** Here’s a list of changes: New Navigation Icons – We’ve completely updated the side navigation icons. Our belief is this will make it easier to quickly identify important areas in the app, […]

What Is ITIL Incident Management, and What Does It Solve?

ITIL incident management

ITIL Incident Management refers to IT service management (ITSM) best practices aligned to an enterprise’s day-to-day activities. ITIL incident management, empowers enterprises to leverage IT to drive growth, transformation and change. There are five ITIL stages: Service Strategy: An enterprise defines its ITSM needs, assets and strategy. Service Design: An enterprise designs ITSM services, as well as systems […]

A DevOps Periodic Table of Critical Alert Monitoring System Integrations

A development and operations (DevOps) team may deploy an alert tracking system to speed up incident response and resolution. Yet not all alert monitoring systems can be used in conjunction with everyday DevOps tools. Ultimately, choosing an alert tracking system that offers seamless integrations is key. With this system at its disposal, a DevOps team […]

Critical Incident vs Major incident (2024)

Critical Incident Management

Critical incidents & major incidents are not identical. To better understand the similarities and differences between the two, let’s take a look at major and critical incidents. What Is a Critical Incident management? A critical incident refers to a sudden, unexpected occurrence that puts a person’s safety at risk. This incident falls outside of the range […]

Implement a Successful DevOps Roadmap (in 2021)

Roadmap

A successful DevOps roadmap is a must-have. To better understand why this is the case, let’s consider the results of a recent survey of more than 3,000 global technology professionals conducted by Puppet. Key takeaways from the Puppet “2018 State of DevOps Report” included: There are many paths to DevOps failure. The DevOps journey is […]

AlertOps Announces Playbook Automation Focusing on Critical Enterprise Needs in Fast-growing Incident Response Market

Press Release

CHICAGO, Oct. 9, 2018 /PRNewswire/ — Illinois-based digital operations management and real-time collaboration platform AlertOps, announces a renewed focus on Enterprises in the IT Operations Management, DevOps, and SecOps spaces. CIOs and IT leaders need vendors that can merge technology and business scenarios to solve complex collaboration and communication problems. AlertOps’ roadmap reveals disruptive features that deliver on […]

Updates in AlertOps 3.6.0

Major Update: Update 3.6.0 includes 5 new features (+ minor bug fixes and improvements) from our 2018 roadmap, and a handful of important bug fixes & improvements! *** Here’s a list of changes: Improved UI Changes – We’re constantly testing and making improvements to the UI. While many changes go unnoticed, the current release focuses […]

Incident Response: Should You Prioritize Quality or Quantity?

qualitative

There are two common approaches to incident response: qualitative and quantitative. Each approach has its pros and cons. Meanwhile, an enterprise’s decision to take a qualitative or quantitative approach to incident response could have far-flung effects on the business, its employees and its customers. So which is better: a qualitative or quantitative approach to incident […]

How Does Continuous Delivery Impact DevOps?

Continuous Delivery

DevOps Continuous delivery (CD) is more than a buzzword. In fact, CD today drives development and operations (DevOps) teams at enterprises around the world. A Closer Look at DevOps CD Continuous delivery refers to a software engineering approach based on agility and flexibility. It involves building software in short cycles and quickly implementing changes into […]

Updates in AlertOps 3.5.9

Major Update: Update 3.5.9 includes 13 new features from our 2018 roadmap, and a handful of important bug fixes & improvements! *** Here’s a list of changes: Flood Control – That escalated quickly! Filter the noise and limit the amount of alerts coming from the same source. For example, if you exceed a certain number […]