NEW: AlertOps website gets a SaaS-y update
We’re excited to announce the launch of the new AlertOps website. It’s now faster and more responsive than ever before so you can find exactly what you’re looking for–in half the time. You’ll now be able to: Easily search for integrations and guides to get set up Quickly find the help you need in our […]
Incident Management Lifecycle Essentials
If an incident occurs, do you know how to manage this issue from start to finish? Incident management is complex, particularly for IT professionals who face a sudden network or system outage that impacts business operations. But for IT professionals who understand the ins and outs of incident management, they can take the guesswork out […]
Updates in AlertOps 3.5.8
Major Update: 3.5.8 includes 8 new features from our 2018 roadmap, and a handful of important improvements. *** Here’s a list of what to expect: Improved Dashboards – We’ve added infrastructure health at the bottom of the Dashboard so you can view all integrations at a time. User Defined Notification Rules – Get notified at your […]
Why IT Service Management (ITSM) is Crucial
IT service management (ITSM) refers to the management of IT services that a company uses to deliver value to customers. It involves everything from planning and managing IT system changes to ensure that these changes don’t disrupt a business’ day-to-day operations to fixing IT problems when they arise. ITSM also requires IT teams to look […]
How to Make Your IT Team More Proactive
When it comes to network security, the best case scenario is that an IT team identifies a threat, and immediately acts to mitigate damage caused by the threat, eliminate the threat from the network, and then close the point of attack to prevent future incidents. This is how a proactive IT team works, and it’s […]
Updates in AlertOps 3.5.7
Minor Update 3.5.7 is a minor update focusing on mobile features, and bug fixes. We’re also laying the ground work for some great features coming in our 2018 roadmap (like customizable dashboards) *** Here’s a list of updates: Push Notification Sound Selection – You can now easily select up to 5 new sounds for mobile notifications! […]
What is Internet of Things (IoT)?
What is Internet of Things (IoT) and is your business using it effectively? If not, it could be missing out on opportunities to boost its productivity, increase its revenues and achieve its immediate and long-term goals. IoT is a system of interconnected devices; these devices can exchange data with one another over a network that […]
Key Incident Management Predictions for 2018
2018 has arrived, and many IT professionals likely are hard at work mapping out their incident management strategies for the new year. As IT professionals search for ways to limit downtime and outages in 2018, it may be best to understand which key trends are worth watching in the months to come. To help you […]
5 Tips for Setting Up a Modern CI/CD Pipeline
A continuous integration and delivery (CI/CD) pipeline is a software strategy that empowers organizations to accelerate the delivery of new features to end users. This pipeline for software development drives automation. With a CI/CD pipeline in place, software developers ensure code is automatically tested any time it is changed. Thus, software developers can capitalize on […]
5 Things You Need to Know About Business Continuity Management
If business professionals ignore network and system issues, the consequences could be dire. For instance, imagine what might happen if your company suffers a cyberattack, flood or supply chain failure. In this scenario, your critical networks and systems may slow down or stop working. And if you lack an effective business continuity management (BCM) strategy, […]
