AlertOps Automation
End-to-End Automation AlertOps is built for today’s fast paced enterprise. Managing an incident can many times be a chaotic time, so a streamlined workflow, that automatically routes to the next step in your business process, helps resolve the issue at hand quickly. End to end automated workflows, aided by rules engine, allow you to optimize […]
What is IT Monitoring? (2023)
IT monitoring involves the use of a combination of technologies to simultaneously ensure IT equipment performs as expected and resolve any identified IT problems. The capabilities of IT monitoring technologies vary; some technologies can perform a basic assessment of equipment across an IT environment, while others can automate the identification and remediation of equipment issues. Your […]
AlertOps Flexibility
Total Flexibility, No compromise We believe that our customers should not have to make compromises in their business process to implement and use AlertOps. AlertOps offers total flexibility, meaning it is highly configurable, legitimately addressing your pain points. One of our core tenets, that we use from our ideation stage of our product roadmap, thinking […]
How to Improve Your Building Management System
A building management system (BMS) lets your business monitor and control mechanical and electrical equipment across one or more buildings. Heating, cooling, and ventilation (HVAC), security, and other systems linked to a BMS usually represent 70% of a building’s energy usage. So, proper configuration of your BMS is key — otherwise, a poorly configured system […]
What is IT Infrastructure Management (IM)?
Effective IT Infrastructure Management or “IM” is crucial. If your business prioritizes infrastructure management, it is well-equipped to keep its software applications and networks running at peak levels. Plus, your business can avoid downtime, outages, and other costly, time-intensive IT problems that put your operations and stakeholders at risk. How you manage your infrastructure can […]
AlertOps PagerDuty Comparison #10 – Alert Management
When it comes to alert management, “noise” sometimes can be problematic. For example, consider what could happen if an incident management team receives thousands of urgent alerts, despite the fact that only a handful of these notifications are mission-critical. In this scenario, an incident management team likely will be overwhelmed by the sheer volume of […]
AlertOps PagerDuty Comparison #9 – Open APIs
AlertOps PagerDuty Comparison Open APIs Today’s IT operations monitoring and incident management systems must communicate with one another. Yet integrating an IT operations monitoring system with an incident management system may be difficult. For instance, consider what could happen if an organization upgrades its IT operations monitoring system. This upgrade may make it easier than […]
AlertOps PagerDuty Comparison #8 – Workflows
AlertOps PagerDuty Comparison – Workflows AlertOps Workflows are triggers to actions, and as such, play key roles in incident management.Other reasons for having workflows in use are as follows – Generally, an event triggers the workflows. Say, a change in status or the passage of a specific amount of time. The overall effectiveness of workflows, […]
AlertOps PagerDuty Comparison #7 – Custom Alert Templates
Compare AlertOps to PagerDuty Custom Alert Templates How quickly can your incident management team address a network outage, system failure or other incidents? Oftentimes, the time it takes to identify and address an incident varies based on which team members are involved and how soon they learn about an incident. It also may depend on […]
AlertOps PagerDuty Comparison: #6 – ITIL MTTR
Even a minor incident can quickly become mission-critical. If the effects of a critical incident linger, they may cause long-lasting damage to a company, its brand reputation and its revenues. As such, the mean time to resolution (MTTR) is a key metric for companies that want to reduce or eliminate critical incidents. MTTR refers to the average […]