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Intelligence for driving results

ANALYTICS

Real-time, single-pane visibility

Birds-eye awareness is a must have for effective incident management. Without a clear view of your systems’ health, you become vulnerable to distractions and oversights.

AlertOps places situational intelligence front and center. Access your real-time dashboard to browse open alerts, check integration and infrastructure health, and to monitor your SLA performance.

Remember to see the forest through the trees.
critical incident management

Detailed alert analysis and KPIs

Continuous improvement can only happen when you understand where you are and where you’ve been. You must be armed with powerful insights on historical trends. Otherwise, you’re flying blind.

With AlertOps, you’ll have a comprehensive breakdown of alert volumes, sources and response metrics like time-to-acknowledge and time-to-resolve. See where you’re trending and identify opportunities for improvement.

Take advantage of intelligence at your fingertips.

Granular incident timelines

In the heat of an incident, critical details can be forgotten or missed. These blindspots can trigger both inefficiencies and errors, but can be avoided with the right tools.

Grasp the full picture of an incident with AlertOps’ visual timeline. Track the incident as it transpires, and grasp, in a glance, the Who, When and What of the response.

Stay oriented with instant access to the critical details.
incident post mortem
We have been able to eliminate on person awake during our batch hours which has been a cost savings for us.
Ryan O'MaryBatch Operations Manager | Accenture
Support that picks up and is always willing to help. Great app from the other big guys, same features at a better price point.
Christopher StockCTO | Infinite IT Solutions
When our primary toolset is down or we have a critical service that we want to ensure notifications are always sent AlertOps help bridge that gap.
Jeff ShieldsDirector of Client Services | nDivision
Alertops offers a lot of features and value for the dollar. Not the cheapest on-call alerting tool out there, but the support is unrivaled and they listen to their userbase, which we really appreciate. We trialed several different on-call solutions before settling on AlertOps and have not been disappointed.
Sean HermanServer Engineer at Source | One Technology, Inc.
Multi-vendor support, simple escalation system, clear and customizable email and text messages, ability to schedule when alerts can reach you by which methods (email OK 24x7, phone only 8x5)
Tyler ReynoldsCOO | mb technology Solutions
AlertOps allows me to creatively approach Event Management, and tailor it to my needs.
Peter McIverCustomer Support Manager
I am truly impressed with AlertOps. In a short time I was able to change the way our business responds to alerts. Having been in the tech industry for many years, I wish I had found this product sooner. Having the system call me on my mobile phone when a server is offline as been instrumental in decreasing the time it takes to resolve these issues. In conjunction with the great product, I must also commend the rest of the team for the superb level of support.
Divashen NaidooManager: Service | Centracom
"We're really happy with the service. It has reduced our response times by at least 50% on business-critical issues, across our 12 brand sites."
Pete BuzzelleCommerce Tech Manager | Wolverine Worldwide
“It’s TIME. It saves time and effort for our engineers and management. We’re connecting the dots with AlertOps. They’re an automation powerhouse.”
Peter McIverIT Service Manager | Virtuoso
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