New Integration Release: AlertOps and SyncroMSP – Streamlining MSP Ticket Alerts 

We are excited to announce the integration of AlertOps with SyncroMSP, a leading PSA platform built for MSPs. This integration offers a seamless connection between AlertOps’ alert management capabilities and SyncroMSP’s ticketing system. 

🔗 Seamless Inbound Integration: With this integration, alerts generated in the SyncroMSP platform are automatically converted into actionable alerts in AlertOps. This ensures that critical ticket information is swiftly communicated and managed within AlertOps. 

🛠️ Easy Configuration and Setup: Configuring the integration is straightforward, involving simple steps within both AlertOps and SyncroMSP to establish the connection. This ease of setup means faster implementation and minimal downtime. 

🎛️ Advanced Filtering and Rules: Users have the option to define specific rules and filters in AlertOps, allowing for the refinement of inbound alerts from SyncroMSP. This feature helps in reducing alert noise and focusing on high-priority issues. 

🔄 Real-Time Alert Management: The integration enables real-time monitoring and management of MSP tickets. Any updates or new tickets in SyncroMSP are instantly reflected as alerts in AlertOps, allowing for prompt response and resolution. 

Experience enhanced efficiency in managing MSP tickets with the AlertOps and SyncroMSP integration – a powerful combination for streamlined alert handling.