24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
AlertOps for SecOps powers real-time security operations. With our platform, your enterprise security team can quickly identify vulnerabilities, seamlessly collaborate and communicate with stakeholders, and resolve incidents faster and more effectively than ever before.
AlertOps automatically distributes alerts via Slack and Microsoft Teams based on security team assignments, on-call schedules, and escalation policies. Team members can instantly open conversations in Slack and Microsoft Teams when they receive new alerts. Plus, they can easily send alert responses via Slack or Microsoft Teams to a ticketing system, assign owners to tickets, and close tickets — all from a single chat tool.
AlertOps tracks incident data, including who was notified, when they received an alert, and how they received an alert. Our platform also provides play-by-play incident reviews that highlight every acknowledgement, assignment, and escalation. That way, your security team can use our platform to retrieve incident performance metrics, assess patterns and trends, and find the best ways to secure your enterprise.
AlertOps automated filters and routing capabilities merge and eliminate redundant alerts. Our platform filters, appends, and groups alerts, ensuring your security team gets the information it needs — and nothing more. In addition, AlertOps suppresses multiple alerts with the same source and source name to eliminate alert noise and help team members focus exclusively on the task at hand.
AlertOps dashboards provide visibility into factors that affect mean time to acknowledge (MTTA) and mean time to resolution (MTTR). Your security team can use our dashboards to view open and recent activity, review relevant alerts, and assess an incident before responding. Also, AlertOps tracks every interaction, so team members can document KPIs and adhere to SLAs.
AlertOps workflows automate stakeholder notification, so the right message will go out on time, every time. With our workflows, your security team can automate call-backs to your ticketing software, forward flows to open and close tickets, and streamline other integrated operations. Team members can even create workflows to notify stakeholders based on incident severity.
AlertOps automatically assembles a security team with the skills required to resolve an incident. Thanks to our platform, your security team can delegate administrative tasks to other team admins and use security roles to ensure each team member only receives relevant alerts. Team members can also designate chat channels, group phone numbers, and email assignments, so the right team members can connect with one another to remediate security issues.
AlertOps drives constant collaboration, at all stages of an incident. Our platform makes it easy for security team members to reply to alerts, message team members on alerts, and add teams to alerts. They can also message and collaborate with auxiliary teams via our mobile app. As a result, your security team can use AlertOps to orchestrate incident response across your enterprise.
AlertOps empowers your security team to detect and address incidents, limit their impact, and explore ways to prevent ongoing security problems. In doing so, your security team can use our platform to improve your security posture.
Clear insights that empower your team to improve operational efficiency.
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