AlertOps Modern Incident Response empowers your enterprise to resolve incidents before they hamper everyday operations, cause revenue losses, or damage your brand reputation.
With our bi-directional integrations, you can connect AlertOps to monitoring, ITSM, ticketing, and collaboration platforms to automate incident response. In addition, AlertOps allows you to communicate with internal and external stakeholders via chat, e-mail, voice, text, and other communication channels, create conference bridges and rooms, and more.
Our pre-built integration templates, workflows, and escalation rules make it easy to configure AlertOps however you choose. That way, you can establish incident priorities, streamline response processes, and resolve incidents faster and more effectively than ever before.
Thanks to our post-mortem reports, you can analyze and optimize your incident response process. Our Alert Messages tab shows you all incident outreach. Plus, our ITSM/external tool activity logging feature tracks all incident information via your preferred tools, so you can share it with teams and departments across your enterprise.
AlertOps tells you who’s available to respond to an incident, anywhere you go. Use our app to access on-call staff schedules and assign alerts based on availability. Also, you can view alert details, resolutions, and messages, so if something happens while you’re away, you stay in the know.
Our Mobile App ensures your stakeholders can receive incident alerts via iOS and Android devices and monitoring, ITSM, ticketing, and collaboration platforms. You can also use our app to escalate alerts, add message recipients, send responses, and automate actions on various systems.
Clear insights that empower your team to improve operational efficiency.