AlertOps Modern Incident Response

AlertOps powers fast, effective, and modern incident response.

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ALERTOPS MODERN INCIDENT RESPONSE

AlertOps Modern Incident Response empowers your enterprise to resolve incidents before they hamper everyday operations, cause revenue losses, or damage your brand reputation.

Manage All Aspects of Incident Response

With our bi-directional integrations, you can connect AlertOps to monitoring, ITSM, ticketing, and collaboration platforms to automate incident response. In addition, AlertOps allows you to communicate with internal and external stakeholders via chat, e-mail, voice, text, and other communication channels, create conference bridges and rooms, and more.

Resolve Incidents — Quickly and Efficiently

Our pre-built integration templates, workflows, and escalation rules make it easy to configure AlertOps however you choose. That way, you can establish incident priorities, streamline response processes, and resolve incidents faster and more effectively than ever before.

Optimize the Incident Response Cycle

Thanks to our post-mortem reports, you can analyze and optimize your incident response process. Our Alert Messages tab shows you all incident outreach. Plus, our ITSM/external tool activity logging feature tracks all incident information via your preferred tools, so you can share it with teams and departments across your enterprise.

Reach On-Call Staff Immediately

AlertOps tells you who's available to respond to an incident, anywhere you go. Use our app to access on-call staff schedules and assign alerts based on availability. Also, you can view alert details, resolutions, and messages, so if something happens while you're away, you stay in the know.

Notify Stakeholders on the Go

Our Mobile App ensures your stakeholders can receive incident alerts via iOS and Android devices and monitoring, ITSM, ticketing, and collaboration platforms. You can also use our app to escalate alerts, add message recipients, send responses, and automate actions on various systems.

“AlertOps allowed our team to focus on procedures to restore service, instead of having a split mind.”
Technical Operations Manager
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