AlertOps Visibility

Single-pane visibility into incident response, escalations, and stakeholder notifications.

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Analytics

ALERTOPS VISIBILITY

AlertOps Visibility provides DevOps, ITOps, and other enterprise teams and departments with visibility into incident response. In doing so, AlertOps helps enterprises reduce downtime, improve processes, and accelerate everyday operations.

See What's Going on, in Real-Time

AlertOps real-time dashboards show you what's happening, as it happens. Our dashboards provide a real-time view of incidents across your enterprise, their impact, and who is working to correct them. They also highlight which services are stable, and which ones require your immediate attention.

Analyze Incidents Across Your Data Centers

AlertOps provides visibility into incidents across your data centers. Select a data center, discover how an incident affects its performance, and explore ways to restore data center operations to their prior levels. You can also analyze the performance of multiple data centers at the same time.

Assess Incidents Across Your Environments

AlertOps allows you to view incidents across your environments. Choose an environment, see how an incident impacts that environment's operations and service levels, and respond accordingly. In addition, you can see if your response in one environment limits an incident's impact on other environments.

Examine Problems Across Your Enterprise

AlertOps offers insights into problems that plague your enterprise. View problems that lead to incidents and find out how they impact your day-to-day operations. With these insights, you can brainstorm solutions to correct problems before they cause an incident to escalate or lead to future incidents.

View Incidents However You Choose

AlertOps provides you with the ability to customize how you view incidents. Set up custom fields to view incidents by group, business service, and other criteria. You can also add or subtract custom fields, and you can update them as needed to accommodate your enterprise's growth.

Customize the View Based on the Audience

AlertOps allows you to establish custom dashboard views. Use dashboard columns and queries to define views for front line responders, managers, directors, and other stakeholders. That way, you can make it easy for your intended audience to get the right information, right away.

Keep Stakeholders Up to Date

AlertOps Power Workflows ensure stakeholders are updated throughout an incident – even if an update states there is nothing new to report at this time. You can use Power Workflows to instantly alert stakeholders and keep them up to date until an incident is resolved.

Notify Stakeholders, However They Want to Be Notified

AlertOps Smart Escalations keep stakeholders informed via their preferred communication channels. Stakeholders can choose to receive notifications via email, SMS, chat, and other communication channels, so they can stay informed throughout an incident.

“AlertOps allowed our team to focus on procedures to restore service, instead of having a split mind.”
Technical Operations Manager
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