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AlertOps Visibility

Single-pane visibility into incident response, escalations, and stakeholder notifications.
ALERTOPS VISIBILITY

 

AlertOps Visibility provides DevOps, ITOps, and other enterprise teams and departments with visibility into incident response. In doing so, AlertOps helps enterprises reduce downtime, improve processes, and accelerate everyday operations.

See What's Going on, in Real-Time

See What’s Going on, in Real-Time

 

AlertOps real-time dashboards show you what’s happening, as it happens. Our dashboards provide a real-time view of incidents across your enterprise, their impact, and who is working to correct them. They also highlight which services are stable, and which ones require your immediate attention.

Analyze Incidents Across Your Data Centers

 

AlertOps provides visibility into incidents across your data centers. Select a data center, discover how an incident affects its performance, and explore ways to restore data center operations to their prior levels. You can also analyze the performance of multiple data centers at the same time.

Assess Incidents Across Your Environments

Assess Incidents Across Your Environments

 

AlertOps allows you to view incidents across your environments. Choose an environment, see how an incident impacts that environment’s operations and service levels, and respond accordingly. In addition, you can see if your response in one environment limits an incident’s impact on other environments.

Examine Problems Across Your Enterprise

 

AlertOps offers insights into problems that plague your enterprise. View problems that lead to incidents and find out how they impact your day-to-day operations. With these insights, you can brainstorm solutions to correct problems before they cause an incident to escalate or lead to future incidents.

Examine Problems Across Your Enterprise
View Incidents However You Choose

View Incidents However You Choose

 

AlertOps provides you with the ability to customize how you view incidents. Set up custom fields to view incidents by group, business service, and other criteria. You can also add or subtract custom fields, and you can update them as needed to accommodate your enterprise’s growth.

Customize the View Based on the Audience

 

AlertOps allows you to establish custom dashboard views. Use dashboard columns and queries to define views for front line responders, managers, directors, and other stakeholders. That way, you can make it easy for your intended audience to get the right information, right away.

Customize the View Based on the Audience
Keep Stakeholders Up to Date

Keep Stakeholders Up to Date

 

AlertOps Power Workflows ensure stakeholders are updated throughout an incident – even if an update states there is nothing new to report at this time. You can use Power Workflows to instantly alert stakeholders and keep them up to date until an incident is resolved.

Notify Stakeholders, However They Want to Be Notified

 

AlertOps Smart Escalations keep stakeholders informed via their preferred communication channels. Stakeholders can choose to receive notifications via email, SMS, chat, and other communication channels, so they can stay informed throughout an incident.

Notify Stakeholders, However They Want to Be Notified

Learn more about AlertOps Visibility

As a result, our platform ensures you can monitor your enterprise’s incident response efforts, identify improvement areas, and explore ways to optimize your everyday operating processes, protocols, and systems.
Ready to transform how you respond? Book a demo
WHITE PAPER
AlertOps Analytics Overview

Clear insights that empower your team to improve operational efficiency.

Download the White Paper
We have been able to eliminate on person awake during our batch hours which has been a cost savings for us.
Ryan O'MaryBatch Operations Manager | Accenture
Support that picks up and is always willing to help. Great app from the other big guys, same features at a better price point.
Christopher StockCTO | Infinite IT Solutions
When our primary toolset is down or we have a critical service that we want to ensure notifications are always sent AlertOps help bridge that gap.
Jeff ShieldsDirector of Client Services | nDivision
Alertops offers a lot of features and value for the dollar. Not the cheapest on-call alerting tool out there, but the support is unrivaled and they listen to their userbase, which we really appreciate. We trialed several different on-call solutions before settling on AlertOps and have not been disappointed.
Sean HermanServer Engineer at Source | One Technology, Inc.
Multi-vendor support, simple escalation system, clear and customizable email and text messages, ability to schedule when alerts can reach you by which methods (email OK 24x7, phone only 8x5)
Tyler ReynoldsCOO | mb technology Solutions
AlertOps allows me to creatively approach Event Management, and tailor it to my needs.
Peter McIverCustomer Support Manager
I am truly impressed with AlertOps. The system is unparallel it’s its flexibility and ease of use. In a short time, I was able to change the way our business responds to alerts. Having been in the tech industry for many years, I wish I had found this product sooner. Having the system call me on my mobile phone when a server is offline as been instrumental in decreasing the time it takes to resolve these issues. In conjunction with the great product, I must also commend the rest of the team for the superb level of support.
Divashen NaidooManager: Service | Centracom
"We're really happy with the service. It has reduced our response times by at least 50% on business-critical issues, across our 12 brand sites."
Pete BuzzelleCommerce Tech Manager | Wolverine Worldwide
“It’s TIME. It saves time and effort for our engineers and management. We’re connecting the dots with AlertOps. They’re an automation powerhouse.”
Peter McIverIT Service Manager | Virtuoso
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