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AlertOps Intelligent Events

Empower your team with digital signals and human response behaviors during an event to generate actionable insights.
ALERTOPS INTELLIGENT EVENTS

 

The AlertOps platform provides operational intelligence into the people, processes, and technologies used in event management and incident response. In doing so, your enterprise can use our platform to review digital signals and human response behaviors during an event, generate actionable event insights, and find ways to eliminate downtime, outages, and other event issues.

Create Rich Alerts

Create Rich Alerts

 

AlertOps rich alerts deliver timely, relevant, and accurate event details, so your team can initiate incident response right away. Our alerts can include graphs, images, and links. Plus, you can use our custom messages to immediately disseminate event details to speed up incident response.

Add Context to Your Alerts

AlertOps alerts ensure your team can share the right information, with the right team members, at the right time. AlertOps allows you to add information from your monitoring system to an event alert. That way, team members can get the event information they need,

exactly when they need it.

 

AlertOps makes it easy to send emails in rich text and HTML, and it provides you with the flexibility to add run book links as needed. As a result, your team can instantly access run books and determine which actions are required to resolve an incident quickly.

 

AlertOps offers dashboard links that your team can include in event alerts. Our dashboards provide a centralized location where team members can access visualized insights from event data. Team members can also view open and recent activity from the main dashboard, so they can see alerts before responding.

Reduce Alert Noise

Reduce Alert Noise

 

AlertOps connects your monitoring tools and allows your team to view all event data in a single location. Our platform’s automated filters and routing capabilities merge and eliminate redundant alerts, so team members only receive pertinent information. In addition, AlertOps suppresses alerts when there is already an open alert for the same event.

Set up rules to delay alerts while they self-correct

 

Multiple options to set up delays to allow noisy alerts to self-correct. AlertOps will not create alerts until the conditions are satisfied.

Set up rules to delay alerts while they self-correct
Maintenance Windows

Maintenance Windows

 

Create Maintenance Windows so you don’t get alerted while performing server updates.

Prioritize your Alerts

 

Prioritize Escalation rules based on Event Data so your teams can focus on CRITICAL incidents before moving on to lower severity incidents.

Prioritize your Alerts
Route Alerts to the Right Team Members

Route Alerts to the Right Team Members

 

AlertOps smart routing ensures event alerts are sent to the right people based on event data.

Take Quick Actions

 

Run an automation task with a single click.

Take Quick Actions

Learn More About AlertOps for Intelligent Events

AlertOps empower your team with digital signals and human response behaviors during an event, generate actionable event insights, and find ways to eliminate downtime, outages and other issues.

Ready to transform how you respond? Book a demo
WHITE PAPER
AlertOps Analytics Overview

Clear insights that empower your team to improve operational efficiency.

Download the White Paper
We have been able to eliminate on person awake during our batch hours which has been a cost savings for us.
Ryan O'MaryBatch Operations Manager | Accenture
Support that picks up and is always willing to help. Great app from the other big guys, same features at a better price point.
Christopher StockCTO | Infinite IT Solutions
When our primary toolset is down or we have a critical service that we want to ensure notifications are always sent AlertOps help bridge that gap.
Jeff ShieldsDirector of Client Services | nDivision
Alertops offers a lot of features and value for the dollar. Not the cheapest on-call alerting tool out there, but the support is unrivaled and they listen to their userbase, which we really appreciate. We trialed several different on-call solutions before settling on AlertOps and have not been disappointed.
Sean HermanServer Engineer at Source | One Technology, Inc.
Multi-vendor support, simple escalation system, clear and customizable email and text messages, ability to schedule when alerts can reach you by which methods (email OK 24x7, phone only 8x5)
Tyler ReynoldsCOO | mb technology Solutions
AlertOps allows me to creatively approach Event Management, and tailor it to my needs.
Peter McIverCustomer Support Manager
I am truly impressed with AlertOps. In a short time I was able to change the way our business responds to alerts. Having been in the tech industry for many years, I wish I had found this product sooner. Having the system call me on my mobile phone when a server is offline as been instrumental in decreasing the time it takes to resolve these issues. In conjunction with the great product, I must also commend the rest of the team for the superb level of support.
Divashen NaidooManager: Service | Centracom
"We're really happy with the service. It has reduced our response times by at least 50% on business-critical issues, across our 12 brand sites."
Pete BuzzelleCommerce Tech Manager | Wolverine Worldwide
“It’s TIME. It saves time and effort for our engineers and management. We’re connecting the dots with AlertOps. They’re an automation powerhouse.”
Peter McIverIT Service Manager | Virtuoso
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