DevOps & SRE

Turbocharge and automate incident resolution in your CI/CD pipeline with fully enabled toolchains - so you can focus on orchestrating change.

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Connect Your Toolchain and Ship Code Faster

Use the tools your team is already using – and extend them.

Easily drive collaboration in real-time by connecting your build, deployment, monitoring, software tracking, service desk, and testing tools. With AlertOps™ - you have the ability to plug into the tools you’re already using - enhancing your existing processes.

Push code faster, with the agility to automate tasks, and empower key people at critical times for faster service delivery - all while minimizing downtime. Using your favorite ChatOps tools like Slack or Microsoft Teams, you can shift towards increased team collaboration within your DevOps team and across your entire organization.

 

Playbook Automation for DevOps Teams

Notify key teams before critical code goes live in production.

When incidents occur, your teams should respond around a standard policy. That means giving engineers time to resolve issues, while simultaneously notifying Management, PR, Partners, and others at different times within SLA.

This full court press approach truly helps accelerate incident resolution. Notify teams based on advanced rules, restart servers, block IP addresses, create and update status pages, automate escalations, trigger repair operations, and trigger specific actions when a test passes or fails.

Whatever your use-cases, they can be partially or fully automated to fix problems, improve up time, and ship code faster.

Empower Your Teams to Take Decisive Action with SmartAlerts™

SmartAlerts™ give your teams the tools they need to take immediate action.

Customize your alert messages with runbook links, graphs, PDFs or other attachments and combine granular data from multiple sources using an Open API so you can take decisive action.

SmartAlerts on the mobile app also give your team powerful actions on the go – so you can do things like restart a specific server from anywhere, at any time.

The AlertOps mobile app is second to none, and offers your team more functionality at their fingertips.

I like the ability to have multiple workflows, schedules and various integrations for out of band notifications, ensures we have an option for any situation.
Jeff S Director of Client Services , Mid-Market Information Technology and Services Company
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