AlertOps for SRE

AlertOps for site reliability engineering (SRE) transforms incident management, response, and remediation for engineers.

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AlertOps for site reliability engineering (SRE) transforms incident management, response, and remediation for engineers. With our platform, your engineers can monitor and investigate incidents, obtain insights, and uncover ways to develop and maintain resilient, high-performance processes and systems.

Manage Incidents from Your Mobile Device

The AlertOps mobile app puts incident management at your fingertips. Thanks to our mobile app, engineers can open, view, and assign alerts, communicate with response teams, and add detailed comments to alerts. Plus, engineers can use our app to view schedules, so they will always know who's on-call when an incident is escalated.


Establish Incident Workflows

AlertOps workflows power simple yet effective incident communication across your enterprise. Your engineers can leverage pre-built AlertOps workflows, create new workflows, and edit existing ones. That way, engineers can use workflows to automate stakeholder notifications, call-backs to ticketing software, forward flows to open and close tickets, and other integrated operations.

Connect to the Tools You Use Every Day

The AlertOps Open API makes it easy to connect and configure integrations with almost any system. If your engineers prefer plug-and-play integrations, AlertOps offers pre-built integrations for popular monitoring and help desk systems. AlertOps also provides bi-directional integrations, so engineers can send and receive data from your incident management tools, monitoring tools, help desk system, and other tools and systems.

No Code Required

AlertOps No-Code APIs ensure engineers — regardless of programming expertise — can connect incident management operations to third-party tools. Our No-Code APIs eliminate time spent testing and debugging code and empower your engineers to quickly deploy multiple integrations. Engineers can also use our web UI to customize what they need and free up time to write new app code.

Automate Incident Remediation

AlertOps automatically runs restarts, rebuilds, rollbacks, and other incident remediation actions. Your engineers can use our platform to automatically escalate alerts to managers and simultaneously notify on-call technical staff members and other stakeholders when specific thresholds are reached. Furthermore, AlertOps offers custom escalations and role-based alerts to automatically escalate incidents to a team manager or groups of managers as needed.

Run Remediation Actions with Only a Single Click

The AlertOps mobile app enables your engineers to run remediation actions with just one click. Engineers can use our app to initiate remediation actions in real-time, leading to faster incident response and improved incident outcomes. Our app also allows engineers to send alerts, share incident updates, open service desk tickets, and more.

Orchestrate Data Sharing Across Your Enterprise

AlertOps drives constant collaboration across your enterprise. Your engineers can use AlertOps workflows and No-Code APIs to automatically orchestrate data sharing with different groups and departments. As a result, your enterprise is well-equipped to streamline incident management, response, and remediation.

“AlertOps allowed our team to focus on procedures to restore service, instead of having a split mind.”
Technical Operations Manager
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