Create schedules that rotate daily, weekly or monthly. Rotate 1 or more members with each rotation. Rotate schedules by day of the week and hour of the day.
Create fixed schedules for overrides, such as vacations. Fixed schedules can be open-ended, and can also be overridden.
Create as many schedule overrides as you want, AlertOps will automatically select the right schedule based on the time and date.
Use out-of-office mode with a covering person to route alerts to a back up for quick overrides. When a user is out-of-office with a designated covering person, all alerts get routed to the covering person instead.
No Schedule is an Option
If your organization doesn’t need schedules, we have a solution for that, too. AlertOps allows you to group team members together and get the benefits of automatic escalations without creating schedules.