Role-Based Security

Assign users to specific security roles as needed with AlertOps’ role-based security. Give team members the access and incident data they need to resolve issues, without compromising organizational security.

Customizable without compromising on Security

AlertOps uses a role-based security model with 6 built-in roles. Users will only have access to those entitlements within their assigned role. You may customize and edit non-system roles’ entitlements.
Use read-only, admin only, and custom security roles to configure AlertOps to fit your organization’s security scheme. AlertOps’ alerts leverage advanced security trimming to prevent users from seeing alerts they don’t need or have access to. This keeps communication flowing and keeps information from flowing to the wrong people.
Keep tabs on security changes. AlertOps sends a notification whenever a security profile is changed. Setting up user security profiles is quick and easy with an emailed login link. Once a user has a security profile, a security audit record is created whenever that profile is modified. This gives you a traceable record of what security changes have been made and who made them.
Each team can designate a team Administrator user with security access to manage the team’s schedule and user profiles. Or you can grant everyone full access, so each team member can manage their own schedule.
Businesses are built on relationships. Key stakeholders like the CEO, managing partners, and customers need to be in the know, whenever there’s an incident. AlertOps’ robust stakeholder capabilities enable you to give stakeholders role based security, which receive stakeholder-specific alerts, but don’t allow stakeholders to respond to alerts.