Rotate by User Device Before escalating this out-of-the-box Escalation Rule is designed to alert the Primary User(s) one device at a time before escalating to the next user.
When everything is important, nothing is. With AlertOps you have the power to replace manual filtering and processes with our industry-leading and advanced automated filters and routing capabilities that help you reduce noise, merge and remove redundant alerts.
AlertOps gives you the flexibility to configure and enhance your incident management solutions to fit your needs with escalations and workflows.
AlertOps filters, appends and groups alerts so that team members never get overwhelmed with multiple alerts for one problem. Use the alert aggregation feature to group your alerts so that additional alerts with the same source and source name get suppressed. Team members can continue working through the incident without distracting alert noise.
AlertOps’ smart routing ensures that alerts get to the right person, through the best communication channel, every time!
Set up custom user roles and workflows that send each person a user-specific message with each alert. Incident stakeholders will get unique incident updates at configurable intervals, and incident tech responders that take assignments will get relevant, granular, and actionable information to resolve incidents in real-time.
Smart routing gives everyone all the information they need and none of the information they don’t.
AlertOps provides a centralized alert management dashboard providing real-time across-the-board visibility where you can see every alert, from all your tools in a single user-friendly interface. Organize alerts by event topic, track alert history and close alerts.
Also, granularly acknowledge, assign, and respond to alerts, for two-way interactions and alert management using a single tool. This adds accountability and insight into who oversees an alert at any point during the process.
The platforms centralized alert management gives you a command center where you can easily manage and orchestrate incident response from beginning to end.
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