All Features

Role-Based Security

Assign users to specific security roles as needed with AlertOps’ role-based security. Give team members the access they need to resolve issues, without compromising organizational security.

Role-based Security

Security Roles

Control which alerts team members see and limit team member access to key areas with specific security roles, in both the desktop and mobile apps. Assign each user one of four built in roles: App Admin, Default, Group Manager, and Send Message. Security roles can also be configured to show users alerts based on which team they are part of.

This prevents sensitive information from spreading to unauthorized users and reduces alert fatigue by minimizing the number of irrelevant alerts each team member gets.

Configurable Security to Match Your Organizational Requirements

Use read-only, admin only, and custom security roles to configure AlertOps to fit your organization’s security scheme. AlertOps’ alerts use security trimming to prevent users from seeing alerts they don’t need or have access to. This keeps communication flowing, and keeps information from flowing to the wrong people.

Security Alerts

Keep tabs on security changes. AlertOps sends a notification whenever a security profile is changed. Setting up user security profiles is quick and easy with an emailed login link. Once a user has a security profile, a security audit record is created whenever that profile is modified. This gives you a traceable record of what security changes have been made and who made them.

Delegate Group Administration

Each team can designate a team Administrator user with security access to manage the team’s schedule and user profiles. Or you can grant everyone full access, so each team member can manage their own schedule.

Stakeholders

Businesses are built on relationships. Key stakeholders like the CEO, managing partners, and customers need to be in the know, whenever there’s an incident. AlertOps’ robust stakeholder capabilities enable you to give stakeholders specific security roles, which receive stakeholder-specific alerts, but don’t allow stakeholders to respond to alerts.

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