Salesforce Case Management allows users to record, track and solve customer issues across sales, service and support. It includes the ability to create cases either from an email (email to case), from a web form (web to case), or manually
ConnectWise Manage centralizes all of your clients’ data into one application and provides a complete business management and process automation app for tech companies. For more information, visit: http://www.connectwise.com. Build an automation powerhouse with ConnectWise Manage and AlertOps: Manage SLAs across all
Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment. Integrate AlertOps’ alert management platform with Remedyforce to receive and respond to critical email alerts. AlertOps
Cherwell empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For
FreshService integration with AlertOps allows you to add escalations, multi-channel alerts and workflows to your FreshService tickets in real time. You can send alerts from FreshService to AlertOps. The AlertOps FreshService integration allows you to automatically open and close alerts sent from FreshService . In AlertOps, you can craft a
SCOM – System Center Operations Manager – is a cross-platform data center monitoring system for operating systems and hypervisors. Integrate AlertOps’ alert management platform with SCOM to receive and respond to critical alerts through email, SMS, push notification, and phone alerts. AlertOps
Help Desk Software For Personal And Connected Customer Service. Delivers exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. AlertOps’ alert management system can be integrated with Kayako to receive and respond to all (predefined status
Jenkins is an open source automation server. It helps automate the parts of software development related to building, testing, and deploying, facilitating continuous integration and continuous delivery AlertOps’ alert management system can be integrated with Jenkins to receive and respond
SMAX delivers a smarter approach for IT Service Management, IT Asset Management and Enterprise Service Management, based on embedded machine learning and analytics. AlertOps’ alert management system can be integrated with SMAX to receive and respond to all (predefined status
Zendesk delivers cloud-based customer service software with a support ticketing system and self-service platform. Through the Zendesk integration, users can send alerts from Zendesk to AlertOps. The AlertOps Zendesk integration allows you to open and close alerts sent from Zendesk. In AlertOps, you