AlertOps and Amazon CloudWatch Integration Improves AWS Cloud Service Monitoring
Amazon CloudWatch is a very capable cloud monitoring service that collects data and tracks metrics for resource utilization, application performance, and operational health. Amazon CloudWatch is a very capable tool that helps AWS users optimize their cloud computing resources. But it is only a monitoring tool. AlertOps expands CloudWatch’s utility with incident communication capabilities. It does […]
AlertOps and Jira Integration Empowers Agile Development Teams With Better Communication
Jira is a software development tool that enables agile development teams to visualize and streamline their development pipeline and ship more software. Jira helps teams communicate and collaborate. But Jira is focused on helping teams create software faster. It’s not designed as a comprehensive communication tool. AlertOps helps you get more from Jira by automatically […]
Get a Two-Way Integration Between AlertOps and ServiceNow Without Writing a Single Line of Code
ServiceNow is a responsive cloud services platform for enterprise level businesses, complete with a suite of monitoring and reporting tools. This means that tech teams need incident communication tools that both receive alerts from ServiceNow and send alerts to help manage the ServiceNow incident management system. AlertOps provides both inbound and outbound communication with the […]
AlertOps Service Management for Enterprise
Enterprise service management and escalations are not identical. Service management refers to the policies, processes and procedures an enterprise uses to manage incidents from start to finish. Comparatively, escalations represent a service management component. They are used to notify managers and other high-ranking professionals who may be needed to help an incident management team resolve […]
How to Notify Your Customers After a Data Breach
Has your organization been targeted for consumers’ personal information during a data breach? If so, you are not alone. eBay, JP Morgan Chase and many other globally recognized brands have suffered data breaches over the years. Yet some of the brands failed to plan ahead and did not know how to response following these incidents. Costs […]
Why Your Business Needs Incident Monitoring Integrations
For those who want to get the most out of an incident monitoring system, integrations are key. With the right integrations, business users can connect an incident tracking system with chat software, service desk apps and other everyday tools. As a result, business users can deploy incident monitoring system integrations to boost productivity and efficiency. […]
AlertOps Integrates With Microsoft Azure and Improves Your Cloud Service Monitoring and Incident Response
Microsoft Azure provides configurable and scalable cloud-based services on one of the world’s most popular cloud computing platforms. Status monitoring and basic alerts are part of the standard Azure service offering, but they’re only designed to let you know when Azure services are down or if there’s a performance issue. AlertOps picks up where the […]
AlertOps Integrates With Pingdom and Makes Your Incident Response Faster and Incident Management Easier
Pingdom is a smart website performance monitor that tracks both website uptime and performance so companies can keep their website running and running smoothly. Pingdom also checks to ensure that websites are working as intended. Pingdom provides an intuitive dashboard where reports are displayed and generates alerts when there is a problem. However, Pingdom is designed […]
How to Keep Key Stakeholders Up to Date During a HIPAA Data Breach
HIPAA Breach Notification Rule compliance is a must for hospitals and other healthcare organizations. Yet failure to notify key stakeholders about a HIPAA data breach remains a major problem for many healthcare organizations across the United States. Ultimately, healthcare organizations must allocate time and resources to identify and stop data breaches. In the unfortunate event […]
How to Notify Your Strategic Partners About a Critical Outage
Perhaps a good way to look at alert monitoring system workflows is like escalations on steroids. To understand why, let’s take a look at workflows and their importance to keep strategic partners up to date during a critical outage. What is an Alert Notification System Workflow? Incident management often involves several workflows for a single incident. […]
