Integrate With Tools
Pre-built Integrations
Every day, we’re adding new pre-configured integrations to our library of the most popular DevOps, SecOps, ITSM and a wide range of other incident management tools. AlertOps Integrations can automatically open and close incidents and tickets based on the status reported by your monitoring system. This automates much of the administrative work in incident management, so your teams can focus on keeping your systems always up and running.
And, unlike other platforms you’re not limited to just our pre-built integrations. The AlertOps Open REST API and Open Email APIs enable you to easily integrate AlertOps with virtually any tool or system in your stack – even if its homegrown!
Outbound Integrations
Easily connect to the most popular monitoring tools like JIRA or ServiceNow and automatically create tickets and incidents as soon as your monitoring stack reports an issue. When a support engineer takes assignment in AlertOps, AlertOps automatically updates the issue owner in your ticketing system.
Outbound integrations create a completely closed-loop, automated communication system. AlertOps automatically sends information across platforms, up and down the communication chain. So, every team member always has the data they need and always knows who’s handling each incident and what they need to do.
Customize Alert Messages and Routing
Customize all your alert content and send the most relevant information to each recipient. Use our long text fields and custom message routing to send incident response information to tech team members (i.e., Error: Server Down). Then, simultaneously send stakeholders a different message—one that tells them when you expect the interruption to be resolved; for example, “We expect this service interruption to be resolved within 10 minutes.”
These messages can then be sent according to your preset escalation policy within the platform. AlertOps easily handles the message routing and necessary communication, while your tech teams focus on resolving incidents within established SLA’s.
Explore Other Features
Make AlertOps work for you. Keep your business humming
Heartbeat Monitoring The heartbeat monitoring system in AlertOps notifies you when your monitoring system stops sending alerts, in real-time. Start your 14-day
Manual Alerting Send alerts to multiple teams instantly or as needed using templates, or open tickets yourself with manual alerting. Start your
Workflows AlertOps’ workflows automate system integrations, streamline your incident response, and enable you to better communicate with stakeholders. Start your 14-day trial
Enterprise Reporting Enterprise Reporting grows companies business performance by continuously monitoring KPI’s and AlertOps Smart Dashboard makes the work of key decision
Real-Time Collaboration During Incident Management Real-Time Collaboration is extremely important while resolving an incident. AlertOps helps resolve incidents faster by getting the
Mobile Incident Management with AlertOps AlertOps’ mobile app for Android and iOS puts the solution for Major Incident Management, IT Alerting, and
Extendable Incident Management: effortless integrations Extendable incident management in AlertOps effortlessly extends your incident management platform and connects your monitoring and help
Rich Alerting Be constantly updated about your incidents Rich alerting in AlertOps lets you be prepared for the unexpected by giving you
Automatic Escalations AlertOps has your back with automatic escalations. Quickly set up escalation groups and add on-call schedules. We take care of
Enterprise Platform AlertOps enterprise platform is built on the highly secure Microsoft Azure cloud infrastructure, and supported by an enterprise grade software
Enterprise Team Management Using Enterprise Team Management manage thousands of users across hundreds of teams. Resolve complex incidents faster with AlertOps team
Alert Aggregation AlertOps’ Alert Aggregation allows you to connect your monitoring tools and get a view of all your incident data with
Role-Based Security Assign users to specific security roles as needed with AlertOps’ role-based security. Give team members the access and incident data
Live Call Routing Call routing in AlertOps route inbound calls in real-time so that callers never hit a dead end. With AlertOps,
Flexible On-Call Schedules Flexible On-Call Schedules allow your organization to get the right people notified at the right time. This ensures lightning
