Mobile Incident Management with AlertOps
Open and Assign Alerts
Incidents happen regardless of whether you’re in the office or out getting lunch. Manage all your alerts and control every incident right from your phone. Easily open, view, and assign alerts from anywhere. If you need to change the incident status, respond to, close, or escalate alerts using the AlertOps app, it is possible.
Use the app to help manage response teams, as well. Add detailed comments to alerts to keep your team moving in the right direction, even when you’re not on scene.
Managing incidents means directing resources, no matter where you are. Use the mobile app to reply to alerts even if you’re not on-call to nudge team members and ensure that everyone gets the message. Check the schedule and assign the alert to yourself or another team member based on scheduling and availability for the fastest incident response.
Managing incidents while you’re away from the office is miserable if you must always keep your phone at hand. Receive unlimited push notifications on your mobile devices, so you can put your phone away without missing alerts.
And you can stop snatching up your phone every time an alert comes through without missing critical alerts. Unique alert tones tell you whether the alert is critical before you pick up your phone.
When you’re on-call, working remotely, or just out of the office, you still need incident details. The AlertOps mobile app keeps you in the know when you’re on the go. View all alert details, resolutions, and messages related to each alert. If something happens while you’re out, you’ll know all about it.
You can’t manage an incident if you don’t know who’s there to help you. AlertOps enables you to bring your team roster with you wherever you go. View your own schedule as well as your team members’ schedules through our mobile app. Always know who’s on-call and who’s got your back when an incident is escalated.
Explore Other Features
Make AlertOps work for you. Keep your business humming
Heartbeat Monitoring The heartbeat monitoring system in AlertOps notifies you when your monitoring system stops sending alerts, in real-time. Start your 14-day
Manual Alerting Send alerts to multiple teams instantly or as needed using templates, or open tickets yourself with manual alerting. Start your
Workflows AlertOps’ workflows automate system integrations, streamline your incident response, and enable you to better communicate with stakeholders. Start your 14-day trial
Enterprise Reporting Enterprise Reporting grows companies business performance by continuously monitoring KPI’s and AlertOps Smart Dashboard makes the work of key decision
Real-Time Collaboration During Incident Management Real-Time Collaboration is extremely important while resolving an incident. AlertOps helps resolve incidents faster by getting the
Extendable Incident Management: effortless integrations Extendable incident management in AlertOps effortlessly extends your incident management platform and connects your monitoring and help
Rich Alerting Be constantly updated about your incidents Rich alerting in AlertOps lets you be prepared for the unexpected by giving you
Automatic Escalations AlertOps has your back with automatic escalations. Quickly set up escalation groups and add on-call schedules. We take care of
Enterprise Platform AlertOps enterprise platform is built on the highly secure Microsoft Azure cloud infrastructure, and supported by an enterprise grade software
Enterprise Team Management Using Enterprise Team Management manage thousands of users across hundreds of teams. Resolve complex incidents faster with AlertOps team
Alert Aggregation AlertOps’ Alert Aggregation allows you to connect your monitoring tools and get a view of all your incident data with
Role-Based Security Assign users to specific security roles as needed with AlertOps’ role-based security. Give team members the access and incident data
Live Call Routing Call routing in AlertOps route inbound calls in real-time so that callers never hit a dead end. With AlertOps,
Integrate With Tools Create custom two-way integrations and workflows and get the most from your monitoring stack. AlertOps’ no-code inbound APIs and
Flexible On-Call Schedules Flexible On-Call Schedules allow your organization to get the right people notified at the right time. This ensures lightning
