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AlertOps for DevOps

The AlertOps platform provides real-time collaboration and communication, alert escalation, and state-of-the-art incident monitoring capabilities, so your DevOps team can use our platform to work faster, smarter, and more efficiently than ever before.
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Manage Incidents — Anywhere, Anytime

Thanks to AlertOps, your DevOps team can manage open, view, and assign alerts on Android and iOS devices, receive unlimited push notifications, and see who’s on call via our mobile app. DevOps team members can even set up unique alert tones to notify them if a notification is critical.

Drive Real-Time Communication and Collaboration

AlertOps offers pre-built integrations for Slack and Microsoft Teams. DevOps team members can use these integrations to discuss alerts in Slack and Microsoft Teams, send responses to your ticketing system, assign owners to tickets, and close tickets — all in real-time.

Extend the Power of Your ITSM Tool

Pre-configured two-way AlertOps integrations are available for the most-popular ITSM tools. In addition, the AlertOps Open REST API and Open Email APIs enable your DevOps team to integrate AlertOps into virtually any tool or system in your monitoring stack.

Use the Tools That Work for You

Inbound and outbound AlertOps integrations are designed to work with the tools your DevOps team use every day. They allow your DevOps team to customize alert content, send relevant information to each recipient, deliver messages according to preset escalation policies, and more.

Automate Your Process Using Workflows

Custom two-way AlertOps integrations and workflows ensure the right DevOps team members receive the right alert, at the right time, every time. Plus, AlertOps’ no-code inbound APIs and pre-built integrations empower your DevOps team to build a fully integrated and automated incident response system.

Automate DevOps Orchestration

AlertOps automatically orchestrates incident response across your enterprise, so your DevOps team is never left in the dark. In doing so, AlertOps helps your DevOps team foster a collaborative, high-performing culture, simplify its everyday operations, and achieve its goals. Create secure automation integrations with services without writing any code. Invoke automations either manually or through Workflows.

Build Powerful Workflows with Dynamic Escalation Rules

Your DevOps team can use AlertOps to quickly and effectively address IT problems before they impact your customers, employees, and other stakeholders. After IT problems are resolved, your DevOps team can leverage Post Mortem Reports to understand their impact and explore ways to prevent them from happening once again.

Create Tickets — Automatically or Manually

With AlertOps, your DevOps team can instantly send alerts to multiple departments or teams at the same time or as needed using templates. Also, DevOps team members can open tickets manually, select specific department or team members, and notify these stakeholders individually.

Learn More About AlertOps for DevOps

Your DevOps team can deploy AlertOps to prioritize critical incidents, communicate and collaborate with other departments and teams in real-time, and accelerate incident response.

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WHITE PAPER

AlertOps Analytics Overview
 
Clear insights that empower your team to improve operational efficiency.
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Our customers and partners love us!

Don’t just take our word for it

We have been able to eliminate on person awake during our batch hours which has been a cost savings for us.

Ryan O'Mary Batch Operations Manager | Accenture

Support that picks up and is always willing to help. Great app from the other big guys, same features at a better price point.

Christopher Stock CTO | Infinite IT Solutions

When our primary toolset is down or we have a critical service that we want to ensure notifications are always sent AlertOps help bridge that gap.

Jeff Shields Director of Client Services | nDivision

Alertops offers a lot of features and value for the dollar. Not the cheapest on-call alerting tool out there, but the support is unrivaled and they listen to their userbase, which we really appreciate. We trialed several different on-call solutions before settling on AlertOps and have not been disappointed.

Sean Herman Server Engineer at Source | One Technology, Inc.

Multi-vendor support, simple escalation system, clear and customizable email and text messages, ability to schedule when alerts can reach you by which methods (email OK 24x7, phone only 8x5)

Tyler Reynolds COO | mb technology Solutions

AlertOps allows me to creatively approach Event Management, and tailor it to my needs.

Peter McIver Customer Support Manager

I am truly impressed with AlertOps. In a short time I was able to change the way our business responds to alerts. Having been in the tech industry for many years, I wish I had found this product sooner. Having the system call me on my mobile phone when a server is offline as been instrumental in decreasing the time it takes to resolve these issues. In conjunction with the great product, I must also commend the rest of the team for the superb level of support.

Divashen Naidoo Manager: Service | Centracom

"We're really happy with the service. It has reduced our response times by at least 50% on business-critical issues, across our 12 brand sites."

Pete Buzzell eCommerce Tech Manager | Wolverine Worldwide

“It’s TIME. It saves time and effort for our engineers and management. We’re connecting the dots with AlertOps. They’re an automation powerhouse.”

Peter McIver IT Service Manager | Virtuoso

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