Extendable Incident Management: effortless integrations

Extendable incident management in AlertOps effortlessly extends your incident management platform and connects your monitoring and help desk systems using pre-built integrations and Open, No-Code APIs.
 

Extendable incident management

Extendable incident management in AlertOps effortlessly extends your incident management platform and connects your monitoring and help desk systems using pre-built integrations and Open, No-Code APIs.

Open APIs

What happens when you need to integrate proprietary systems, a customized service desk, and an open-sourced system? How do you get your system to work your way? It can be a mess.

AlertOps makes advanced integration easy. Our Unique Open API enables you to connect and configure integrations with almost any system via inbound email, web-hook, REST APIs, and outbound REST APIs

If you want your integration to just work, AlertOps offers pre-built integrations for the most popular monitoring and help desk systems. We provide step-by-step instructions to get you up and running quickly with pre-built email or REST API integration. It’s the closest you can get to plug-and-play operation.
Your help desk system should do more than just organize help tickets. AlertOps integrations give your service desk incident management powers. Our outbound integrations enable you to open, update, close, and assign incidents from your service desk system. Configure specific values on each ticket or use dynamic fields to automatically update the data in every ticket.
For successful incident management you need information to flow up and down the incident management chain. AlertOps’ bi-directional integration enables your incident management tools, monitoring tools, help desk system, and other tools to both send and receive data.

For example, AlertOps bi-directionally integrates with Slack. With bi-directional integration, AlertOps receives data from Slack comments and uses it to manage alerts. Meanwhile, Slack takes data from AlertOps to create messages in your team communication channels. This creates transparency and fosters continuous communication across teams.

Explore Other Features

Make AlertOps work for you. Keep your business humming

Heartbeat Monitoring The heartbeat monitoring system in AlertOps notifies you when your monitoring system stops sending alerts, in real-time.  Start your 14-day

Manual Alerting Send alerts to multiple teams instantly or as needed using templates, or open tickets yourself with manual alerting. Start your

Workflows AlertOps’ workflows automate system integrations, streamline your incident response, and enable you to better communicate with stakeholders.  Start your 14-day trial

Enterprise Reporting Enterprise Reporting grows companies business performance by continuously monitoring KPI’s and AlertOps Smart Dashboard makes the work of key decision

Real-Time Collaboration During Incident Management Real-Time Collaboration is extremely important while resolving an incident. AlertOps helps resolve incidents faster by getting the

Mobile Incident Management with AlertOps AlertOps’ mobile app for Android and iOS puts the solution for Major Incident Management, IT Alerting, and

Rich Alerting Be constantly updated about your incidents Rich alerting in AlertOps lets you be prepared for the unexpected by giving you

Automatic Escalations AlertOps has your back with automatic escalations. Quickly set up escalation groups and add on-call schedules. We take care of

Enterprise Platform AlertOps enterprise platform is built on the highly secure Microsoft Azure cloud infrastructure, and supported by an enterprise grade software

Enterprise Team Management Using Enterprise Team Management manage thousands of users across hundreds of teams. Resolve complex incidents faster with AlertOps team

Alert Aggregation AlertOps’ Alert Aggregation allows you to connect your monitoring tools and get a view of all your incident data with

Role-Based Security Assign users to specific security roles as needed with AlertOps’ role-based security. Give team members the access and incident data

Live Call Routing Call routing in AlertOps route inbound calls in real-time so that callers never hit a dead end. With AlertOps,

Integrate With Tools Create custom two-way integrations and workflows and get the most from your monitoring stack. AlertOps’ no-code inbound APIs and

Flexible On-Call Schedules Flexible On-Call Schedules allow your organization to get the right people notified at the right time. This ensures lightning