Manual Alerting
Manual Alerting using AlertOps in 2023
Controlling and communicating with multiple teams requires customizable alerting with rich message content capabilities. AlertOps enables team members to instantly send alerts to multiple groups simultaneously. Additionally, you can create multi-layered communication flows, send technical detail to tech responders, send richly formatted messages to stakeholders, update your status page, and open service desk tickets, all with just a few clicks.
Thanks to a conference bridge, incident management team members get all the necessary information to join the bridge right in the email—including a link for one-touch calling. Team members will never miss group calls because they can’t find dial-in instructions. AlertOps gives you multi-team group structures, instantly sends multi-modal messages to large numbers of users, and gives you the power to initiate actions in real-time when you need to take control.
Writing messages can be a time-consuming hassle. AlertOps provides pre-configured message templates—called topics—so your teams can quickly fill in the blanks and page out for major incidents. Topics can be assigned to teams to immediately identify incident ownership for faster response times. Pre-built templates help you communicate better, resolve incidents faster, and create more granular reports for more thorough performance assessment and improvement.
Keeping a paper trail for each incident helps you see your incident management flow and improve your process. AlertOps tracks and records who was notified in addition to communication methods, escalations, and acknowledgments for each notification. This enables you to see who is accountable at each stage of an incident. In addition to showing, you who was alerted, AlertOps also enables you to control who receives alerts during an incident. Manual alerting enables you to select incident team members or groups and notify stakeholders separately. This way you can ensure that the right people are notified of each incident, without sending alerts to people who don’t need them.
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Heartbeat Monitoring The heartbeat monitoring system in AlertOps notifies you when your monitoring system stops sending alerts, in real-time. Start your 14-day
Workflows AlertOps’ workflows automate system integrations, streamline your incident response, and enable you to better communicate with stakeholders. Start your 14-day trial
Enterprise Reporting Enterprise Reporting grows companies business performance by continuously monitoring KPI’s and AlertOps Smart Dashboard makes the work of key decision
Real-Time Collaboration During Incident Management Real-Time Collaboration is extremely important while resolving an incident. AlertOps helps resolve incidents faster by getting the
Mobile Incident Management with AlertOps AlertOps’ mobile app for Android and iOS puts the solution for Major Incident Management, IT Alerting, and
Extendable Incident Management: effortless integrations Extendable incident management in AlertOps effortlessly extends your incident management platform and connects your monitoring and help
Rich Alerting Be constantly updated about your incidents Rich alerting in AlertOps lets you be prepared for the unexpected by giving you
Automatic Escalations AlertOps has your back with automatic escalations. Quickly set up escalation groups and add on-call schedules. We take care of
Enterprise Platform AlertOps enterprise platform is built on the highly secure Microsoft Azure cloud infrastructure, and supported by an enterprise grade software
Enterprise Team Management Using Enterprise Team Management manage thousands of users across hundreds of teams. Resolve complex incidents faster with AlertOps team
Alert Aggregation AlertOps’ Alert Aggregation allows you to connect your monitoring tools and get a view of all your incident data with
Role-Based Security Assign users to specific security roles as needed with AlertOps’ role-based security. Give team members the access and incident data
Live Call Routing Call routing in AlertOps route inbound calls in real-time so that callers never hit a dead end. With AlertOps,
Integrate With Tools Create custom two-way integrations and workflows and get the most from your monitoring stack. AlertOps’ no-code inbound APIs and
Flexible On-Call Schedules Flexible On-Call Schedules allow your organization to get the right people notified at the right time. This ensures lightning
