The True Cost of Downtime

A recent survey conducted by Information Technology Intelligence Consulting (ITIC) found that a single hour cost of downtime costs more than $100,000 for 98 percent of organizations. 60 percent noted that one hour of down time costs more than $300,000. Also, 33 percent stated one hour of down time costs between $1 million and $5 million. Downtime is a serious problem regardless […]
How Does Alert Fatigue Affect Teams?

IT service management (ITSM) and DevOps teams are responsible for identifying incident management issues as quickly as possible. Yet the sheer volume of incident management alerts sometimes can be overwhelming. And in many instances, teams bombarded with incident management alerts may suffer “alert fatigue.” Alert fatigue affect teams when it receives a high volume of […]
How Much Will Your Outage Cost?
Has your company ever faced an outage? If so you are not alone. Internet and airline outages seem to be the new trend, with major websites flickering on and off for US based internet users. The hackers flood the websites with traffic so they can’t handle the visits from their ordinary users. Besides the inconvenience […]