Ask Ada who’s on call, which schedule is active, or who owns a group – and get a clear answer in plain English. No dashboards to navigate, no training required, no waiting on a power user.
01 — Frictionless Access
Instead of navigating dashboards or clicking through tabs, responders can just ask, “Who’s on call tonight?” and get a clear answer instantly. Ada eliminates the slowdowns and guesswork that happen during urgent investigations.
02 — Democratize Intelligence
With Ada, you don’t need to be a power user to find key schedule or group data. Anyone from execs to frontline engineers can access live operational insights just by asking in plain English.
03 — Context Without the Clicks
Whether you’re in a war room, daily standup, or on a call, Ada helps teams move faster by eliminating tool-switching. Key answers around users, shifts, and group assignments are just one question away.
04 — What You Can Expect
Ada delivers measurable improvements across your operational workflow.
05 — How It Works
Ada works seamlessly within your existing operations workflow.
From alert correlation to post-mortems, OpsIQ brings intelligence to every phase of incident management.
The Smart Correlation Engine applies similarity modeling, NLP, and customizable thresholds to group related alerts in real time – cutting noise, exposing patterns, and accelerating resolution.
Intellifield Reasoning Agents bring structured thinking to unstructured alerts. From false positives to resolution steps, each agent extracts targeted insights and triggers workflows.
AlertOps surfaces proven resolutions and context from past incidents, giving your team the historical data needed to triage smarter, cut MTTR, and continuously improve reliability.
Agent Chronicle automates postmortem creation, capturing what happened, how it was resolved, and what comes next, so your team can continuously learn and stay audit-ready.
Ada is your team’s operational assistant for users, groups, and schedules, giving you real-time answers through natural language.
Agentic AI · Introducing Ada
Named for the woman who imagined it.
— 1843 —
She wrote the world’s first algorithm and imagined a machine that could do more than calculate one that could think ahead.
“That brain of mine is something more than merely mortal; as time will show.”
At AlertOps, we believe the same thing. That’s why we named our agentic AI Ada not as a nod to history, but as a promise.
Ada doesn’t just process alerts she anticipates them. She doesn’t just respond she reasons. While your team sleeps, Ada watches. While chaos unfolds, Ada connects the dots.
She is the first mind in the room and the calmest one in a crisis.
I
Ada reads the pattern before it peaks no waiting for alerts to land and cascade into chaos.
II
While chaos unfolds, Ada correlates the signals your team would miss at 3AM.
III
Ada Lovelace wrote the first algorithm. Our Ada runs the ones that keep your operations alive.
Built for the age of intelligence. Named for the woman who imagined it.
Don’t just take our word for it
Needed a system to route alerts from Meraki, Auvik etc, into ConnectWise Manage as tickets. AlertOps was the only platform that could handle all of this. Support helped with setup and devised a custom solution for a special need. UI has some limitations but documentation is thorough.
Gabe S.
Director of Customer Care
Overall experience has been great for ticket management. Lots of features and good customer support. Allows easy ticket management for ITSM teams and efficient routing of customer calls. Has helped meet SLA deadlines many times. No complaints.
Katrina P.
IT Analyst
Best solution found for the company. Ability to generate automatic alerts based on events and schedule those alerts based on availability is excellent. No shortage of features and functionality. Great product for the price.
Luis C.
Senior Technical Support Engineer
See how AlertOps cuts alert noise, accelerates resolution, and keeps your team in control without the complexity of legacy ITSM platforms.
