$0 / month (max 5 users)
Get started with basic alerting and on-call scheduling at no cost.
$10 per user / month
Essential incident management for growing teams.
$22 per user / month
Advanced workflows and automation for scaling operations.
$34 per user / month
Full platform capabilities with dedicated support and SLAs.
$0 / month (max 5 users)
Get started with basic alerting and on-call scheduling at no cost.
$8 per user / month
Essential incident management for growing teams.
$18 per user / month
Advanced workflows and automation for scaling operations.
$28 per user / month
Full platform capabilities with dedicated support and SLAs.
Expand any category to compare features across all plans.
| Mobile App (iOS and Android) | ||||
| Email & Push Notifications | ||||
| SMS/Voice Notifications (US/Canada) | 125 SMS / 25 Voice (account-wide) | |||
| SMS/Voice Notifications (International) | 75 SMS / 25 Voice (account-wide) | 25 Phone & 25 SMS / user/mo |
| Team-Based Organization | ||||
| Automated Escalations | 10 | |||
| Advanced On-Call Scheduling | ||||
| Central Notification Rules |
| No-Code Open API | ||||
| Monitoring Integrations | ||||
| ChatOps Integrations | ||||
| ITSM and Outbound Integrations | ||||
| Heartbeat Monitoring |
| Billing Admin License | ||||
| Role-Based Security | ||||
| Custom RBAC | ||||
| Single Sign-On (SSO) |
| Live Call Routing Phone Number |
1 US/Canada Free, +$10/mo for each additional number |
1 US/Canada Free, +$10/mo for each additional number |
||
| US/Canada Live Call Routing |
100 min free/account, $0.10/min after |
100 min free/account, $0.10/min after |
||
| International Live Call Routing | $0.35/min | $0.35/min |
| Alert Prioritization | ||||
| Alert Deduplication | ||||
| Alert Delay and Suppression | ||||
| Custom Response Actions | ||||
| Dynamic Routing | ||||
| Workflows | 10 | Unlimited | ||
| Dynamic Grouping |
| Enriched Alerts | ||||
| Custom Alert Mapping | ||||
| Manual Alerting | ||||
| Message Templates | ||||
| Conference Bridge Access | ||||
| Major Incident Topics |
| Automated Correlation | Add-on | |||
| AI Post-Mortems | Add-on | |||
| Intelligent Reasoning Agents | Add-on | |||
| Historical Alert Insights | Add-on | |||
| Agent Ada | Add-on |
| Downloadable Reports | ||||
| Alert & Notification Reports | ||||
| Alert Lifecycle Tracking | ||||
| Operations Dashboard | ||||
| MTTA / MTTR Tracking | ||||
| Post-Mortem Reports |
| Data Retention | 3 Months | 6 Months | 12 Months | Custom |
| Help Center | ||||
| Email Support | ||||
| Chat Support | ||||
| 24x7 Critical Response | ||||
| Extended Proof of Concept | ||||
| White-Glove Onboarding |
| Service Status Notifications | $100/mo | $100/mo | ||
| Stakeholder Users | $5/user/mo | $5/user/mo | ||
| Voicemail Transcription | $10/line/mo | $10/line/mo | ||
| OpsIQ AI Suite | $599/mo | Included |
FAQ
Yes! Our Starter plan is free forever for up to 5 users. You can also start a 14-day free trial of any paid plan with no credit card required.
Payment is due based on the payment terms agreed in your contract. For monthly plans, billing occurs at the start of each billing cycle. Annual plans are billed upfront or can be invoiced with net-30 terms for Enterprise customers.
Absolutely. You can upgrade at any time and the cost difference will be prorated. If you downgrade, the change takes effect at the start of your next billing cycle.
We accept credit card, Stripe, and ACH bank transfers. Enterprise customers can also arrange payment via purchase order upon request.
Yes! Annual billing saves you up to 20% compared to monthly pricing. Enterprise customers can also negotiate custom terms for multi-year agreements.
No. The price you see is the price you pay. SMS, voice, and API calls are included in each tier as listed there are no surprise overage charges.
See how AlertOps delivers enterprise-grade incident response – no hidden fees, no costly add-on modules, and a free plan to start today.
